Professional Summary

Results-driven administrative and executive professional with over 18 years of experience in operations management, human resources, executive support, and data quality improvement across diverse sectors including private business, hospitality, humanitarian relief, and development.

Demonstrated ability to integrate operational management, field coordination, and data analysis to enhance organizational performance, strengthen team productivity, and ensure data accuracy for informed strategic decision-making.

Recognized as:

• Trusted partner to senior leadership.
• Process improvement and operational control specialist.
• Expert in transforming operational complexity into efficient systems.
• Professional committed to integrity, quality, and humanitarian principles.

Professional Value Proposition

Deliver measurable organizational value through:

• Improving administrative and operational efficiency.
• Building accurate data systems for evidence-based decision-making.
• Strengthening workforce discipline and institutional performance.
• Bridging field operations with strategic management.
• Leveraging digital tools and AI to increase productivity.

Professional Experience

Beneficiary Registration Team Lead & Data Quality Controller

Hayel Saeed Anam Charity Foundation | Sep 2025 – Oct 2025

• Led beneficiary data entry and verification processes in accordance with strict data quality standards.
• Validated information accuracy and ensured reliability of beneficiary records.
• Organized digital and physical filing systems efficiently.
• Applied data protection, confidentiality, and information security policies.

Administrative Consultant & Digital Media Officer

Masa Hawaa Foundation for Development | Oct 2022 – Nov 2024

• Managed digital content and strengthened institutional branding.
• Prepared performance reports and project media documentation.
• Supported awareness campaigns and humanitarian initiatives.
• Improved communication channels with beneficiaries and stakeholders.

Food Assistance Distribution Operations Coordinator

Seasonal (Ramadan) - Aden, Yemen | 2019 – 2026

• Supervised planning and distribution of food baskets and dates.
• Coordinated with donors and merchants to secure resources.
• Managed field operations with fairness, transparency, and accountability.
• Prepared beneficiary lists and verified data accuracy.
• Resolved field challenges and communicated directly with beneficiaries.
• Implemented accountability and data protection standards.

Field Distribution Team Leader

International Relief Organization | May 2019

• Led field distribution teams and ensured quality implementation.
• Managed operational activities and beneficiary interactions.
• Prepared accurate operational reports.
• Supported registration and data verification activities.

Executive Administration & Human Resources Coordinator

Hospitality and Corporate Administration Sector – Aden | Dec 2005 – Jan 2011

• Managed daily administrative operations.
• Monitored attendance and prepared payroll.
• Produced executive reports for senior management.
• Organized institutional filing and records.
• Supported administrative decision-making.

Education

Bachelor of Economic Sciences

Major: Finance and Banking

Professional Training & Certifications

• Human Resources Management Diploma (460 Hours).
• Humanitarian Project Management (Safir Program).
• Logistics, Monitoring and Evaluation (M&E).
• Small Business Management Diploma.
• Project Management and Entrepreneurship (SMPS).
• Advanced Computer Diploma.
• Yemen Soft ERP System.
• Banking Administration – CAC Bank.
• Sales Management and Customer Service.

Core Competencies

Humanitarian & Field Operations

• Relief Distribution Management | Beneficiary Relations.
• Accountability and Transparency | Humanitarian Standards Compliance | Working Under Pressure.

Administrative & Management

• Operations Management | Executive Reporting | Institutional Coordination.
• Human Resources Administration | Decision Support.

Technical Skills

• Microsoft Office | Google Workspace.
• Data Analysis and Information Management | Digital Archiving.
• AI Productivity Tools.

Professional Values

• Integrity and Transparency | Respect for Beneficiary Dignity.
• Commitment to Humanitarian Principles | Professionalism and Discipline | Social Responsibility.

Elite Positioning Statement

A multidisciplinary professional combining executive administration, humanitarian operations, and data analysis to deliver high-impact results in complex and dynamic environments, with a consistent focus on operational excellence and sustainable organizational impact.